Safe and Mindful Entertainment

bajiok's commitment to responsible gaming

The best way to enjoy gaming is to play within your limits. bajiok believes that every member's mental wellbeing and financial safety matter more than any form of entertainment.

21+ age requirement mandatory Self-exclusion available 24/7 support SSL secured

Age Requirement and Core Principles

For members aged 21+ only

All bajiok services — from casino games to sports betting — are available only to people aged 21 and above. Every member must confirm their age when opening an account. Accounts belonging to minors are closed immediately and any deposited funds are returned.

If there are minors in your household, use parental controls on your device to prevent them from accessing this platform, and always keep your login details private. Our Terms and Conditions describe the age verification process in detail.

Gambling is a form of entertainment — it should never be seen as a source of income or a way to solve financial problems. bajiok always wants members to play within a set budget, freely and with full awareness.

21+

bajiok's core commitments:

Strict prevention of account creation by minors
Easily accessible limit-setting tools for members
Immediate support for members facing difficulties
Access to gaming history and spending review
A straightforward voluntary self-exclusion process

Stay in Control

Limit-setting tools

bajiok provides various user-controlled tools so you can set your own pace and boundaries. These features are completely free and can be activated at any time.

Deposit limit

Set a maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it cannot be exceeded. Lowering a limit takes effect immediately; raising one requires a 72-hour waiting period.

Session time limit

Set how long you can play in one sitting. When the time is up, the system will automatically notify you and log you out if needed. This tool is particularly useful for avoiding long sessions.

Temporary break

If you want to step away for a while, you can suspend your account temporarily for anywhere from 24 hours to 30 days. During this time, logging in, placing bets, and making deposits are all disabled. Your account reactivates automatically when the break ends.

Self-Exclusion

If you feel that gambling is having a negative impact on your life, choose a permanent or long-term self-exclusion. You can select a period from 6 months up to permanent. Once activated, it can only be cancelled through the support team.

Gaming history review

Log in to your account at any time to view your betting history and total deposit and withdrawal figures. Reviewing this information regularly makes it easier to stay aware of your spending patterns.

Contact the support team directly

For any limit changes or self-exclusion requests, reach our 24/7 live chat or email support team. Assistance is available in both Bengali and English.

Awareness Matters

Warning signs to watch for

Gambling problems do not always appear suddenly. If you notice any of the signs below in yourself or someone in your family, pay attention right away.

Spending beyond your budget — spending more than planned and feeling regret afterwards.

Chasing losses — placing bigger bets to try to win back money you have lost.

Playing longer than planned — continuing to play even when you intend to stop.

Hiding it from family and friends — not being honest with people close to you about your gambling habits.

Feeling restless when not playing — experiencing anxiety, irritability, or loneliness when you are not gambling.

Financial pressure building up — taking on debt, dipping into savings, or cutting back on essential expenses because of gambling.

Check Yourself

A short self-assessment

Think through the questions below. If your answer to three or more is "yes", please speak with our support team.

1 In the past month, have you spent more time or money than you planned?

2 After a loss, do you feel upset and want to play again to win the money back?

3 Have family or friends expressed concern about your gambling?

4 Do thoughts of gambling come to mind during work, study, or family responsibilities?

5 Have you taken on debt or faced financial pressure because of gambling?

6 Have you continued gambling even after deciding to stop?

Responsible Gaming Guide

Build healthy gaming habits

Playing responsibly at bajiok means more than following limits — it is a mindset. Before each session, ask yourself: am I playing for entertainment, or to escape stress or make money?

Set aside a fixed amount each week that you can afford to lose without affecting your daily life. Once that amount is gone, stop playing for the day — do not use the next day's budget early. Our FAQ section has answers to common questions about deposit limits and self-exclusion.

Taking breaks is normal and encouraged. Going a few days or weeks without playing keeps your account safe, and regular breaks help you come back with a clearer head.

Talk openly with the people close to you. If a family member is concerned about your gambling habits, take their concern seriously. An outside perspective often picks up on problems earlier. You can read more about this platform's values and commitments on the bajiok About Us page.

Avoid placing bets when you have been drinking or are under any other form of stress. Playing with a clear and calm mind keeps your decision-making sharp and helps you avoid unnecessary losses.

Keep in mind

Losses are always possible — profit is never guaranteed
Gambling is never a way to pay off debt
Assuming a win is coming is a mistake
Know the difference between entertainment and addiction
Do not bet just because others are doing it
Accepting a loss is part of playing responsibly

Help Is Within Reach

Ways to get support

Asking for help is not a weakness — it takes courage. Support is available through any of the channels below.

bajiok live chat support

Talk to us directly in Bengali through our 24/7 live chat. Immediate help is available for anything related to account limits, breaks, or self-exclusion.

Email Support

If you prefer to put things in writing, send a message to our support email. Replies are provided in both Bengali and English.

Family and close ones

Have an open conversation with family or a trusted friend. The support of someone close to you is one of the most effective forms of help.

Professional advice

Seek professional guidance from a mental health specialist or psychologist. Addiction counselling services are available at both public and private hospitals in Bangladesh.

Support groups

Joining a support group with people facing the same issues can be beneficial. Sharing experiences and hearing others' stories makes the path to recovery easier.

Account closure request

If you feel it is best to close your account entirely, let the support team know. The request will be carried out without any questions.

Data Protection

Your information is secure

Any information you provide while using responsible gaming features — such as a self-exclusion request or limit-setting details — is kept completely confidential and is not shared with third parties.

Read our Privacy Policy for full details on how your personal information is collected, stored, and used. We treat the protection of user data as our highest priority.

All data transmission is secured using SSL encryption technology. Your login, transactions, and personal details cannot be seen by any unauthorised party.

Common questions

Responsible gaming FAQ

Here are answers to the questions members ask most about this topic.

No. Self-exclusion only blocks access to your account and stops you from placing bets. Your balance remains completely safe. Once the exclusion period ends, or if you cancel it through the support team, you can use your account as normal.

No. Lowering a limit takes effect immediately — the new limit applies as soon as you request it. Raising a limit, however, requires a mandatory 72-hour waiting period. This policy is in place to prevent impulsive changes.

Yes. You are fully responsible for everything that happens in your account. Never share your login details with anyone. If you suspect unauthorised access, change your password immediately and notify the support team.

This is a serious matter. Change your password right away and inform the support team via live chat or email. If any transactions took place, provide the details so the team can assess the situation. Going forward, use parental controls on your device.

No. Simply reporting the issue does not close your account. The support team will understand your situation and suggest suitable options — setting limits, taking a temporary break, or self-exclusion — and only what you choose will be applied. Speaking up takes courage and opens the door to getting help.

Yes. bajiok's support team operates 24 hours a day, 7 days a week in both Bengali and English. You can reach them in Bengali through live chat or email.